Entitlement is often confused with the word affluenza, a term used to describe the spoiledness of the very rich. But entitlement occurs across all income groups. It's a state of mind, the concept that "I deserve, even without putting in an effort." This attitude begins at home, but often our society helps reinforce it. Think of the so-called participant trophies given to all kids… 

How do we unlock and experience the teachings of Step Eleven? Herb K. helps us realize that working--and living--this vital recovery "maintenance Step" doesn't have to be as much of a challenge as commonly thought.