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Password Assistance

To keep your information private, we will reset your account password and send a temporary password to the email address in your profile. Please enter your username/email address below.

Need help with your Sign In Name or Password?
Please contact Hazelden Customer Service:
Phone: 800-328-9000 -- Monday - Friday, 8 a.m. - 4:30 p.m. (Central Time)
Email: customersupport@hazeldenbettyford.org

To place a bookstore order by phone, call 800-328-9000 weekdays from 8 a.m. to 4:30 pm.

Add us to your Safe Senders list: In order to receive email from us, it is important that you add oracleprod@hazelden.info, hazelden.info and hazelden.org to your list of safe senders or our emails may be blocked