Questions marked with a * are required

	Your answers to the following survey questions will remain anonymous and will only be used to help us improve your shopping experience.   Gender *   Male   Female
	Age *   18-25   26-35   36-50   51-64   65 and older
	On average, how often do you typically visit our online bookstore? *   This is my first visit   Infrequently (less than once a month)   Monthly   Weekly   Daily
	For whom are you shopping during this visit to the online bookstore? *   Myself   A family member   A friend   A recovery group   A school   Another bookstore   A treatment center   A jail or prison   A community organization   Other
	How did you first learn about Hazelden's online bookstore? *   A Hazelden employee   A newspaper article   A print advertisement   A search engine   A link from another Web site   The Hazelden catalog   The Hazelden Web site   Referral from family member/friend   Referral from educator/treatment/health care professional   I don't recall   Other
	Have you used our site's search functions and did you find what you were looking for? *   No, I have not used the seach features.   Yes, I found what I was looking for with no problem.   Yes, but I had difficulty finding what I was looking for.   Yes, but I had to call for help to find what I was looking for.   Yes, but I was unable to find what I was looking for.
	If you were unable to find what you were looking for, please describe what you wanted.
	What change could we make to our online bookstore that would most improve your shopping experience? *
	Are there additional products you recommend that we sell on our Web site? If so, what? *
	Please select the topics that would be of the greatest personal interest to you. *   Twelve Step Recovery   Memoirs   Women's issues   Men's issues   Diverse populations   Codependency   Relationships   Spirituality   None of the above   Other
	Please select the formats that would be of greatest personal interest to you. *   Audio books   Electronic books   Podcasts of Hazelden speakers   Daily meditations sent to my cell phone   Daily meditations broken out by topic (Twelve Steps, codependency, spirituality, etc.)   None of the above   Other
	In what formats do you prefer to purchase our products? *   Print only   Media only (text messages, audio books, electronic books, podcasts, etc.)   Both print and media
	How satisfied were you overall with your experience in our online bookstore? *   Very Satisfied   Satisfied   Neutral   Not Satisfied   Very Dissatisfied
	Please contact bgreydanus@hazelden.org if you have any questions regarding this survey.

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