Contact Us

  • Hazelden Publishing
  • 15251 Pleasant Valley Road
  • P.O. Box 176
  • Center City, MN 55012-0176
  • Business hours:
    • 8 a.m. - 4:30 p.m. (Central Time)
    • Monday - Friday
  • 800-328-9000
  • 651-213-4200
  • 651-213-4793 fax
  • email us

Bookmark and Share

Bookstore help desk

Online Commission-based programs

Hazelden offers various commission-based programs. By joining one of our programs, you can add value to your site, add searchable content for search engine ranking, provide resources for your Web site visitors, and create a new revenue stream that will help you increase your operating margin or expand your business base.

Author guidelines and manuscript submission

If you have an idea, a proposal, or a manuscript that you would like Hazelden to publish, these Author Submission Guidelines will help you get started.

Business to Business Accounts

Change of address

Moved? Changed your name or your place of employment? Keep Hazelden in the loop by updating "My Account". Just Sign In to your account and update your information.

Confidentiality

Confidentiality is important to us and Hazelden respects your anonymity. Orders are sent in plain packages. We do not share our mailing lists with any organization outside of Hazelden. If you wish to discontinue receiving any type of communication from us, please contact us at 1-800-328-9000, or remove yourself from lists by Signing In to your account and updating your Preferences. For more information about confidentiality, read Hazelden's Privacy Policy.

Contact Us

Frequently Asked Questions

Donation opportunities 

Hazelden Publishing gives recovery resources to individuals and agencies in need through the Hazelden Book Aid Program.

Order tracking

Sign In. Click Orders and then Details in the Shipments column. At this time only shipments from UPS, our standard carrier, are available for online tracking. For questions on orders shipped by other carriers, call 1-800-328-9000 or email customersupport@hazelden.org.

Permission to quote from Hazelden publications

Copyright law protects all Hazelden publications as well as all resources published by other publishers. To obtain permission to quote from one of our Hazelden publications, , please access www.copyright.com or contact Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. For permission to quote from any publications not produced by Hazelden, you will need to contact the publisher directly.

Security

Hazelden provides Internet security by: 1) hosting our site on a secure server. No other company or organization shares the server we use to store information; 2) creating secure areas of the Web site for the transfer of confidential information such as your credit card number in our Online Bookstore. When using Internet Explorer, for example, you'll know an area of the site is secure when you see a lock in the bottom left corner of your screen.

Free shipping

We offer free standard ground shipping on online orders over $50 (shipped within the U.S.) Orders placed over the phone, by fax, or email do not qualify for free shipping.  Shipping Information

Subsidiary rights and licensing

To request permission to translate a Hazelden publication, or to inquire about licensing opportunities for Hazelden works, please email us at customersupport@hazelden.org or call 1-800-328-9000.

Video previews

If you are interested in previewing a video, please contact us at 1-800-328-9000 to see if your video of choice is available for free preview. These previews are available for a free 30-day viewing.

 
Saving updates...